Privacy Policy

Last updated: November 10, 2025

Welcome to MYFOOD (“we,” “us,” or “our”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when using our mobile application, website, or related services (collectively, the “Service”).

1. Information We Collect

Personal Information

We may collect your name, email address, phone number, delivery address, and payment details which are processed securely through third-party providers.

Automatically Collected Information

When you use our Service, we may automatically collect device information such as model and operating system, IP address, location data (if permission is granted), and usage data related to your activity within the app.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze traffic, and enhance app functionality. You can manage or disable cookies in your browser settings.

2. How We Use Your Information

We use the collected information to process and deliver orders, provide customer support, improve our services, send updates and promotions (only with your consent), and comply with legal obligations or prevent fraudulent activity.

3. Sharing Your Information

We do not sell or rent your personal data.
We may share information only with restaurants, delivery partners, payment processors, and trusted service providers who help us operate our Service.
Information may also be shared when required by law or regulatory authorities.
All partners are obligated to maintain strict confidentiality and use your data solely for agreed purposes.

4. Data Retention

We retain your personal data only as long as necessary to provide our Service and comply with legal requirements.
You may request the deletion of your account or data at any time by contacting support@myfoodapp.com.

5. Security

We implement advanced security measures, including encrypted communication (SSL/TLS), secure servers, limited access, and regular audits.
While we strive to protect your data, no digital transmission can be guaranteed 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information, withdraw consent for processing, and request a copy of your data.
To exercise these rights, contact support@myfoodapp.com.

7. Children’s Privacy

Our Service is not directed toward individuals under the age of 16, and we do not knowingly collect personal data from minors.
If you believe a child has provided us with information, please contact us immediately for removal.

8. International Data Transfers

Your data may be stored or processed in countries other than your own.
We take appropriate measures to ensure your information is protected during such transfers in accordance with applicable laws.

9. Updates to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on our app or website, and the “Last updated” date will reflect the most recent revision.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

MYFOOD App
Email: support@myfoodapp.com
Website: www.myfoodapp.com
Dubai, United Arab Emirates